These Terms of Service (“Terms”) constitute a legally binding agreement between Netgrawl Limited (“FictionFlux,” “FireForge,” “we,” “us,” or “our”) and you, whether you are a reader (“Reader” or “you”) using the FictionFlux mobile application or website (the “Reader App”) or an author (“Author” or “you”) using the FireForge mobile application or website (the “Author App”). Collectively, the Reader App and Author App are referred to as the “Service.”
By accessing or using our Service, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.
“Author App” refers to the FireForge mobile application and website, where authors can publish content.
“Content” refers to all literary works, stories, chapters, artwork, text, images, and other materials submitted, posted, or displayed by Authors on the Service.
“Netgrawl Limited” is the company operating the FictionFlux and FireForge platforms.
“Premium Chapters” refers to chapters that require payment (e.g., coins) to unlock.
“Reader App” refers to the FictionFlux mobile application and website, where readers can access and consume content.
“Service” collectively refers to the FictionFlux Reader App and the FireForge Author App, including all associated features, functionalities, and content provided by Netgrawl Limited.
“Subscription Plans” refers to plans readers can subscribe to for access to multiple premium stories and added benefits.
“User” or “You” refers to anyone accessing or using the Service, including both Readers and Authors.
2.1 Minimum Age: The Service is not intended for individuals under 16 years of age. By creating an account and using the Service, you represent and warrant that you are at least 16 years old. If we become aware that we have collected personal information from a user under 16, we will take steps to delete such information immediately.
2.2 Account Types: There are distinct user accounts for Readers and Authors. You cannot switch roles between a Reader and an Author account.
2.3 Account Information: When you register for an account, you agree to provide accurate, current, and complete information as prompted by the registration forms. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2.4 KYC Verification (Authors): To be eligible for payouts, Authors must complete Know Your Customer (KYC) verification. You must ensure your profile name and payment information match to avoid delays in payouts.
Subject to your compliance with these Terms, FictionFlux grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, in the case of Readers, and for publishing and managing your Content, in the case of Authors, solely as permitted by the Service’s functionalities.
4.1 General Prohibitions: You agree not to use the Service for any purpose that is unlawful, prohibited by these Terms, or for any other purpose not reasonably intended by FictionFlux. This includes, but is not limited to:
* Violating any applicable local, national, or international law or regulation.
* Infringing upon the rights of others, including intellectual property rights.
* Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service.
* Attempting to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service.
* Interfering with or disrupting the integrity or performance of the Service or the data contained therein.
4.2 Reader Conduct: As a Reader, you agree to use the content on FictionFlux solely for personal consumption and not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content, except as expressly permitted by these Terms.
4.3 Author Conduct: As an Author, you agree to comply with all Author Obligations and Content Policies as detailed in these Terms.
4.4 Third-Party Platform Compliance: You agree to comply with all third-party terms applicable to your use of the Service, including, but not limited to, the Google Play Terms of Service, if you access the Service through the Google Play Store.
5.1 Content Ownership & Licensing:
* Non-Exclusive Contract: If you choose a Non-Exclusive Contract, you retain full ownership and rights to your work. By publishing on FictionFlux, you grant FictionFlux a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, use, display, reproduce, modify, adapt, publish, distribute, and monetize your Content through the Service. You may publish the same work on other pay-per-read platforms, provided the pricing model is not flat-rate or freely accessible. Publishing the work on free-to-read platforms or “pay-once-read-all” models (e.g., Kindle Unlimited, Wattpad, etc.) is prohibited and constitutes a breach of contract. You may post free sample chapters (up to 10%) on other platforms to redirect readers to FictionFlux.
* Exclusive Contract: If you choose an Exclusive Contract, you grant FictionFlux exclusive digital publishing rights for a minimum of 48 months after completion of the signed work. During this exclusivity period, the work cannot be published elsewhere in any form. If previously published elsewhere, the work must be taken down within 30 days of signing the Exclusive Contract. You may share up to 10% of the work as free teaser content on other platforms for promotional purposes. Any locked or monetized content on any platform other than FictionFlux during the exclusive period is strictly prohibited. Authors can request a takedown after the exclusivity period ends.
5.2 Content Standards & Prohibited Content: All Content submitted to the Service must adhere to the FictionFlux Content Policy, which is incorporated by reference into these Terms and forms an integral part of your agreement with us. [Link to FictionFlux Content Policy]. The following types of content are strictly prohibited and may result in penalties, including suspension, takedown, or legal action:
* Plagiarism and Copyright Infringement: Submission of copied work, use of fanfiction without rights, or republishing unowned work. Authors are responsible for ensuring their content does not infringe upon third-party copyrights or trademarks.
* AI-Generated Content: Stories fully generated by AI tools without meaningful human editing or voice are strictly prohibited. Light use of AI for brainstorming is allowed, but the core narrative must be human-written. Authors must declare any AI assistance in submission metadata.
* Low-Quality or Manipulative Content: Repetitive chapters, keyword stuffing, incoherent content, or works created solely to artificially inflate word count, bonuses, or visibility.
* Sexually Explicit or Pornographic Content: Graphic sexual content without narrative relevance is not allowed. Absolutely no depiction or suggestion of non-consensual acts, incest, pedophilia, or bestiality.
* Violence and Gore: Gratuitous or exploitative depiction of torture, sexual violence, or sadistic content is strictly prohibited.
* Hate Speech and Discrimination: Content promoting hate based on race, ethnicity, religion, gender, sexual orientation, or disability, including slurs or hate symbols.
* Defamation and Personal Attacks: Targeting real-life individuals or content based on personal revenge, slander, or public shaming.
* Misinformation and Harmful Content: Spreading conspiracy theories, fake medical advice, or harmful ideologies through fiction.
* Illegal or Dangerous Activities: Glorification of drug abuse, suicide, terrorism, or criminal behavior.
* Sensitive Themes Without Trigger Warnings: Works including self-harm, abuse, suicide, or extreme violence must carry appropriate trigger/content warnings.
5.3 Content Moderation & Enforcement: FictionFlux employs manual review by our editorial team, community reporting tools, and automated content moderation to ensure compliance. We reserve the right to review and remove Content that is found to be in violation of these Terms or the FictionFlux Content Policy at our sole discretion. Penalties may include warnings, temporary suspension, takedown of work(s), revocation of bonuses/revenue, permanent account termination, or legal action for fraud or copyright theft.
5.4 Takedown Timeline (Authors): Authors must provide a minimum of 14 days’ notice to request content removal. Exceptions apply for policy violations or emergency takedown requests.
5.5 Author Obligations (General):
* Default Contract: All authors are automatically enrolled under the Non-Exclusive Contract by default. Authors may apply for an Exclusive Contract.
* Free Story Requirement: You must publish at least one free story (novelette or novella) after signing up.
* Exclusive Story Limits: For Exclusive Authors, premium stories must be at least novel length and completed within 6 months.
* Completion Bonus: Awarded only for epic-length works completed within the contract terms.
* Compliance: Authors must follow FictionFlux Author Guidelines and Community Standards.
6.1 Reader Monetization: Readers can access content by:
* Free Chapters: Authors can offer initial chapters for free.
* Premium Chapters: Readers unlock premium chapters using coins.
* Subscription Plans: Readers can subscribe for access to multiple premium stories and added benefits (e.g., offline reading).
6.2 Author Earnings & Payouts:
* Revenue Share: Authors on a Non-Exclusive Contract receive 50% of earnings from premium chapter sales and subscriptions. Authors on an Exclusive Contract receive 60% of earnings from premium chapter sales and subscriptions.
* Bonuses: Exclusive Authors may be eligible for a Signing Bonus (₦30,000 when work reaches 30,000 words within 30 days) and a Completion Bonus (₦150,000 when work exceeds 120,000 words and is completed within 6 months of signing).
* Payout Methods: Payouts are made via Local Bank (NGN).
* Minimum Payout Threshold: The minimum payout threshold is ₦15,000.
* Payout Schedule: Payouts are processed monthly, Monday – Friday of the last complete week of the month.
6.3 Refund Policy (Readers):
* Coin Purchases: All purchases of coins are eligible for a refund within a 24-hour window, provided the service (i.e., consumption of content with those coins) has not been consumed. Because our content is digital and often consumable immediately upon unlocking, we apply the following refund policy. Please note that refunds for purchases made through the Google Play Store are also subject to Google Play’s refund policies and procedures. We advise double-checking the amount and payment method before confirming.
* Unlocking Content: Once a chapter is unlocked, it cannot be “returned” or reversed. If you were charged coins but the content failed to load, please contact support within 48 hours.
* Technical Errors: Refunds may be issued in the form of bonus coins if a verified technical failure occurred. Submit your request to support@fictionflux.com with the transaction ID and screenshots.
* Duplicate Charges: If you were charged more than once for the same item, contact us for correction.
* Policy Exceptions: We reserve the right to review and decide on exceptions on a case-by-case basis.
* For refund or terms inquiries, please contact: support@fictionflux.com.
The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Netgrawl Limited, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7.1 Copyright Infringement / Notice and Takedown Procedure
FictionFlux respects the intellectual property rights of others and responds to claims of copyright infringement. If you believe any Content on the Service infringes your copyright, please provide us with a written notification containing the following information:
A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Your contact information (address, telephone number, and email address);
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Please send copyright infringement notifications to legal@fictionflux.com. FictionFlux reserves the right to remove Content alleged to be infringing without prior notice and at its sole discretion.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. FICTIONFLUX (NETGRAWL LIMITED) EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT ON THE SERVICE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NETGRAWL LIMITED, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF NETGRAWL LIMITED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
* YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE;
* ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
* ANY CONTENT OBTAINED FROM THE SERVICE; AND
* UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
NETGRAWL LIMITED DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY USER-GENERATED CONTENT, INCLUDING BUT NOT LIMITED TO, CONTENT THAT VIOLATES COPYRIGHT, IS DEFAMATORY, OFFENSIVE, OR OTHERWISE ILLEGAL. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND CONTENT ON THE SERVICE.
You agree to indemnify, defend, and hold harmless Netgrawl Limited, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms, violation of our Content Policy, unethical conduct, or inactivity. Upon termination, your right to use the Service will immediately cease. In the event of account termination due to a breach of these Terms or the Content Policy, FictionFlux reserves the right, at its sole discretion, to permanently remove or continue to display your Content on the Service. If you wish to terminate your account, you may do so by following the instructions within your account settings or by contacting support@fictionflux.com, in which case your Content will be removed in accordance with our data retention policy.
12.1 Governing Law: These Terms shall be governed and construed in accordance with the laws of Abuja, Nigeria, without regard to its conflict of law provisions.
12.2 Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof (“Dispute”) shall be resolved as follows:
a. **Informal Negotiations:** The parties agree to first attempt to resolve any Dispute informally through good faith negotiations.
b. **Mediation:** If the Dispute cannot be resolved through informal negotiations within sixty (60) days, the parties agree to engage in non-binding mediation with a mutually agreed-upon mediator in Abuja, Nigeria.
c. **Binding Arbitration:** If mediation fails to resolve the Dispute within sixty (60) days, the Dispute shall be finally settled by binding arbitration administered in Abuja, Nigeria, in accordance with the relevant arbitration rules then in effect. The arbitration shall be conducted by a single arbitrator appointed in accordance with said rules. The decision of the arbitrator shall be final and binding on both parties. The prevailing party in arbitration shall be entitled to recover reasonable attorneys' fees and costs.
d. **Waiver of Class Action:** You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. We will notify you of significant updates by posting the updated Terms on our website and within the app, and by sending email notifications to registered users. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the updated Terms.
14.1 Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
14.2 Waiver: No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of FictionFlux to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
14.3 Entire Agreement: These Terms, together with the Privacy Policy and FictionFlux Content Policy, constitute the entire agreement between you and Netgrawl Limited regarding the Service.
14.4 Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
14.5 Survival: Sections 5.1 (Content Ownership & Licensing, to the extent of the granted licenses), 7 (Intellectual Property Rights), 8 (Disclaimers of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 11 (Termination and Suspension, specifically regarding content disposition), 12 (Governing Law and Dispute Resolution), and 14 (Miscellaneous Provisions) shall survive any termination or expiration of these Terms.
If you have any questions about these Terms of Service, please contact us at:
Email: support@fictionflux.com
support@fictionflux.com