FictionFlux (“we,” “our,” or “us”) is deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform, including the FireForge author publishing app (web and mobile) and the FictionFlux reader app (web and mobile), collectively referred to as the “Service.”
By using our Service, you agree to the collection and use of your information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
To provide and improve our Service, we collect various types of information.
We collect the following personal information when you create an account and use our Service:
Account Information:
First name and last name
Email address
Date of birth (for age verification, as required by law and platform policies)
Password (securely encrypted)
Pen name (your public identity as an author)
Profile Information:
Author bio
Location (optional)
Social media links (optional)
Financial Information (for authors receiving payouts):
Payment preference identifiers (e.g., Paystack/Flutterwave transaction IDs)
Verified account holder name (for payout verification)
Note: We do not directly store or process your sensitive bank account numbers or credit card details. All financial transactions and sensitive payment data are handled securely by trusted third-party payment processors like Paystack and Flutterwave, who are compliant with industry security standards.
To comply with applicable laws, including the Children’s Online Privacy Protection Act (COPPA), and platform requirements (such as Google Play’s Families Policy), we require all users to provide their date of birth during signup.
Users who indicate they are under 16 years of age are not permitted to create an account, and their personal information is not knowingly collected or stored. If we learn that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will promptly delete that information.
We collect and store all content you create, upload, or submit on our platform:
Story titles and synopses
Chapter text and associated metadata
Cover images and other artwork
Author notes and communications within the platform
We automatically collect information about how you interact with and use our Service to improve functionality and user experience. This includes:
Reading Analytics:
Reading patterns and preferences (e.g., genres, authors, series)
Time spent on content
Completion rates and engagement metrics
Performance Metrics (for authors):
View counts and content reach statistics
Earnings and revenue data related to your published content
Technical Information:
Device type and operating system
Browser information and IP addresses
Session duration and login times
Unique device identifiers (e.g., Android Advertising ID)
We collect data necessary for maintaining the security and integrity of your account:
Two-factor authentication (2FA) settings
Backup codes and account recovery information
Trusted device information
Login history and session data
We use the information we collect for the following purposes:
To Provide and Maintain the Service:
To verify user eligibility (including age verification) and enforce our minimum age policy.
To create, manage, and secure your author or reader account.
To process payments and securely distribute earnings to authors.
To enable the publication, distribution, and consumption of literary content.
To Improve and Personalize the Service:
To provide authors with analytics and insights into their content’s performance.
To enable communication between authors and readers (where applicable).
To understand user preferences and trends to enhance content recommendations and user experience.
For Security and Fraud Prevention:
To maintain platform security, prevent fraudulent activities, and detect unauthorized access.
To enforce our Terms of Service.
For Communication:
To send you important notifications, updates, and support messages related to your account or the Service.
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
The following information you provide is publicly visible on our platform:
Your chosen pen name and author profile (if applicable)
Published stories and chapters
Your author bio and any social media links you choose to display on your public profile
Reader reviews and ratings you provide or receive
Please exercise caution and avoid including personal identifiers in public fields unless you are comfortable sharing them with the broader FictionFlux community.
We may share information with trusted third-party service providers who perform services on our behalf and assist us in operating and improving our platform. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. Categories of service providers include:
Payment Processors: Paystack and Flutterwave, for securely handling financial transactions and payouts.
Cloud Hosting and Storage Providers: For secure data storage, content delivery, and infrastructure.
Communication Services: For sending email notifications, push notifications, and providing customer support tools.
Analytics Providers: For understanding user behavior and improving the Service (e.g., Google Analytics).
We may disclose your information when we believe it is necessary or appropriate to:
Comply with applicable laws, regulations, legal processes, or governmental requests (e.g., subpoenas, court orders).
Protect our rights, property, or safety, or the rights, property, or safety of our users or others.
Prevent fraud, security threats, or technical issues.
Enforce our Terms of Service and other agreements.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our Service of any such change in ownership or control of your personal information, as well as any choices you may have regarding your information.
We implement robust security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Sensitive data is encrypted both in transit (using TLS/SSL) and at rest.
Access Controls: Strict access controls and authentication mechanisms are in place to limit access to personal data.
Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
Multi-Factor Authentication (MFA): We offer and encourage the use of MFA for enhanced account security.
Data Minimization: We only collect personal data that is necessary for the purposes outlined in this policy.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
Account Data: Retained while your account is active. Upon a verified deletion request, which can be sent to privacy@fictionflux.com, your account data will be deleted within 30 days, unless legally required to be retained longer.
Content Data: Retained until you delete your content or your account.
Financial Records: Retained for 7 years to comply with tax and regulatory obligations.
Security Logs: Retained for 1 year for security monitoring, incident response, and troubleshooting.
Analytics Data: Generally retained for a period necessary to conduct analysis and improve the Service, typically anonymized or aggregated after a certain period.
We respect your privacy rights and provide you with mechanisms to control your personal information.
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Request Deletion: Request the deletion of your account and associated personal data, subject to legal and contractual obligations. To initiate a data deletion request for part or all of your data, please send an email to privacy@fictionflux.com.
Update/Correct Information: Review, update, or correct your personal information directly within your account settings.
You can manage certain privacy settings within the Service:
Adjust visibility settings for your author profile.
Manage your communication preferences (e.g., opt-in/out of certain notifications).
You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format upon request, where technically feasible.
Our Service is strictly not intended for individuals under 16 years of age.
As stated in Section 2.2, we require all users to provide their date of birth during signup. If you attempt to create an account and indicate you are under 16, your signup will be denied, and we will not knowingly collect or store your personal information. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will take immediate steps to delete that information from our records. We encourage parents and guardians to monitor their children’s online activities and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Service without their permission.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new features of our Service.
We will notify you of any material changes by:
Posting the updated Privacy Policy on our website and within the app.
Sending email notifications to registered users.
Updating the “Last Updated” date at the bottom of this policy.
Your continued use of our Service after the “Last Updated” date constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy, our data practices, or your privacy rights, please contact us:
Email: privacy@fictionflux.com
Address: FictionFlux Privacy Team
Response Time: We aim to respond to all legitimate requests within 30 days.
For legal requests or regulatory concerns:
Email: legal@fictionflux.com
Legal Notice: This Privacy Policy is an integral part of our Terms of Service and, together with the Terms of Service, constitutes a legally binding agreement between you and FictionFlux.
Last Updated: July 30, 2025 Version: 1.6
support@fictionflux.com
